Effective Date: 1st January 2025

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At Simp Design, we are dedicated to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, share, and protect your data when you interact with our website or services. We encourage you to read this policy carefully to understand your rights and our responsibilities.

 

1. Information We Collect

Personal Information

We may collect personal information such as your full name, email address, mailing address, telephone number, and payment details when you create an account, place an order, subscribe to our communications, or contact us directly.

Usage Data

We may collect technical information, including your Internet Protocol (IP) address, browser type, device identifiers, and the pages you visit on our website. This data is collected to analyze trends, administer the website, and enhance user experience.

Cookies and Tracking Technologies

We use cookies and similar technologies to recognize your preferences, facilitate login sessions, remember user settings, and collect analytical data. You may control or disable cookies through your browser settings, although doing so may impact site functionality.

 

2. How We Use Your Information

We use the information we collect for the following purposes:

• To fulfill and manage orders, process payments, and provide delivery updates.

• To respond to customer inquiries and provide support related to your account, orders, or other service needs.

• To improve website performance and tailor content to better suit your preferences.

• To send you marketing communications, such as promotional emails about new products or special offers, only if you have provided consent. You may opt out of these communications at any time.

• To comply with applicable legal obligations or respond to lawful requests from public authorities.

 

3. Legal Basis for Processing

If you are located in a region governed by data protection laws such as the General Data Protection Regulation (GDPR), we process your personal data based on one or more of the following legal grounds:

• Your consent.

• The necessity to perform a contract with you.

• Compliance with legal obligations.

• Our legitimate interests, provided they do not override your data protection rights.

 

4. Data Sharing

We may share your personal information with trusted third-party service providers who support the operation of our website and services. These may include payment processors, hosting providers, shipping partners, and customer support tools. All third parties are required to protect your information and use it only for the specific services they provide on our behalf.

We may also disclose your information when required by law or in response to legal requests, such as court orders or subpoenas.

 

5. Embedded Content and External Links

Our website may include embedded content, such as videos, articles, or images, from third-party websites. Interactions with this content may allow those third parties to collect data about you. Additionally, we may provide links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites, and we recommend reviewing their respective privacy policies before providing any information.

 

6. International Data Transfers

If you access our website from a country outside of our primary operations, your information may be transferred to and processed in countries that may not provide the same level of data protection as your jurisdiction. We implement appropriate safeguards to ensure the secure handling of your data across borders.

 

7. Children’s Privacy

Our services are not intended for use by individuals under the age of 13 (or under the age required by local law for consent). We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information promptly.

 

8. Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements. Comments and related metadata are retained indefinitely for moderation purposes. Registered users may access, edit, or delete their information at any time, subject to applicable restrictions.

 

9. Your Data Rights

You have the right to access, update, or correct your personal information. You may request deletion of your account or personal data, request a copy of your data, or object to certain data processing activities. These rights may vary depending on your location. To exercise any of these rights, please contact us using the information provided below.

 

10. Data Security

We implement technical and organizational security measures to protect your personal data against unauthorized access, misuse, or alteration. All payment transactions are processed through encrypted gateways, and sensitive information is not stored on our servers. However, no method of data transmission over the internet is entirely secure, and we cannot guarantee absolute security.

 

11. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time in response to legal, operational, or regulatory changes. Any updates will be posted on this page with the revised effective date. We encourage you to review this page periodically to stay informed about how we protect your information.

 

12. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:

Email: support@simp-design.com
Website: https://www.simp-design.com